At TeethnSmile, your satisfaction is our top priority. If for any reason you are not pleased with your purchase, we offer a comprehensive returns policy to ensure you have a hassle-free experience.
Return Eligibility
To be eligible for a return, your item must:
- Be in its original condition
- Be unused
- Be in the original packaging
- Be returned within 30 days from the date of delivery
Return Process
To initiate a return, please contact our customer support team at [contact email/phone]. Our team will provide you with clear instructions on how to return your item. Please include your order number and the reason for the return in your communication.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product. In such cases, we will provide a prepaid return label.
Refund Process
Upon receiving your returned item and conducting an inspection, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to reflect in your account.
We value your satisfaction and are committed to making the return process as simple and straightforward as possible.
